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Kalkhoff peculiar battery issue

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Hi all,

 

I have a problem with the battery for my Kalkhoff Integrale 10 and am unsure what the solution might be. Since I first had the bike it would periodically shut down mid journey, often several times, prompting me to press the button on the battery to allow me to turn the bike on again. This is annoying but the main problem is that it restarts with the system at an earlier point; fewer miles and time cycled, higher range remaining. The system then has no concept of how much power is left in the battery and will charge as if it has as much as the screen says. I have had 6 miles left on the range, had a crash, rebooted with 40 miles left and then have it only charge for ten minutes thinking it is full only to run out of power after 6 miles the following day. This is incredibly frustrating! Does anybody have any idea of what might be going on and have an obvious fix that I'm unaware of or should I send the bike back to 50cycles under warranty?

Many thanks in advance, Alex.

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