Hello, I have a gearing problem. My partner ordered a kalkhoff agattu stepthru from 50cycles, she asked for a 19 tooth rear sprocket but they only had an 18 tooth, so she said yes to it. Since getting the bike she sais her bike is slower by ten minutes compared to her synergie mistral, and it is no good on hills or against wind, Any advise on suitable front/rear gearing giving good/reasonable speed and hill climbing ability. At the moment she hates the agattu because it is so much slower than the mistral which she was hoping it would come near to matching. The bike also has an underlying pulsing surge. on the Plus side it freewheels beautifully. Also when my partner phoned 50cycles about new battery conditioning she was told that the first charge conditioned it, and that was it, no discharging mentioned over the phone or in the manual. Do the batteries no longer need a conditioning charge?. Thanks