Information on a carrera crosscity

Kevrum74

Finding my (electric) wheels
Aug 3, 2020
5
0
Hi, i have just recently joined, i am actually asking for the wife, she just had a recent issue with a carrera crosscity folding bike , i myself have aspergers so i do apologize if you struggling understanding my post, recently her bike as started flashing red on pedal asist and theres no power hardly coming from assist on the bike , i was wondering is this a issue as all lights up just flashes red on highest mode on pedal assist , or does anyone have any advice please.. thanks kev
 

vfr400

Esteemed Pedelecer
Jun 12, 2011
9,822
3,993
Basildon
It sound like the battery isn't charged. You need a meter to measure the voltage on the charger's connector and the battery voltage to find out what's wrong.
 

Fat Rat

Esteemed Pedelecer
Jun 7, 2018
1,903
726
UK
Hi welcome

As above first

And there is no apology needed your post is spot on

Hope you get your issue sorted soon