My husband suggested I purchase an e-bike, so last Thursday I went to collect from our local dealer. Its a 2018 Cube Access and it looks fantastic, however after giving it a trial, I know it isn't for me. I'm ashamed to say this on a site where obviously everyone loves their e-bikes! So, advice please, its only done 6 miles. The dealer will not take back/exchange and after speaking to another very helpful dealer in another part of the country (who I might add, probably would have taken it back), he suggested posting my plight on a good forum. I would ideally like to sell the bike and realise I am not going to get the full value back. Any advice as to my next step? I live in Scotland, but we travel back and forward to Yorkshire to visit family so any suggestions would be gratefully received.
Hi, my name is Glyn and I'm looking for advice!
- Thread starter Timandglyn
- Start date
Will the dealer sell it on your behalf ??
He would get a better price than you and may be able to transfer the
warranty.
He would get a better price than you and may be able to transfer the
warranty.
D
Deleted member 4366
Guest
Well he did suggest it, I was just worried that it would then be out of my control. Its obviously in perfect condition. In your opinion, do you think its the best thing to do?
You are going to think I'm an idiot. Its not the bike, its biking itself! My husband is a keen biker and he thought that with the added help of having an e-bike, I would enjoy going out with him on the trails. I should have considered all this before I made the purchase, I know. Costly mistake and now I'm just trying to sort it out the best way I can.
It isn't that I don't trust the dealer, its just that, and maybe I'm wrong, any amount of people would be free to try it out and I could end up with my bike with far more than 6 miles on it and still unsold. He could almost use it as a demonstrator, but I'm not saying that he would. Its a difficult choice for me, I've paid a lot of money and just want to get out of this the best way I can.
Hi Glyn, my immediate thought is "Don't panic!" In the past I've often thought I,d made a mistake when buying expensive items but I think you do need more time to think things over. In my line of work the phrase when assessing risk was "what's the worst that can happen?". In this case, as is the case with product such as a car or etc, the biggest loss is as soon as it is taken from the shop or forecourt. Whether the bike has 6 or 60 miles on the clock has little difference, the main importance to any future buyer may be a descent amount of warranty time left. So if you sold the bike in January it would still have around 20 or so months of the 2 year warranty left to tempt any perspective buyer. I would suggest you give the bike a fair trial, maybe try it out in a quiet traffic free location, taking some time to make any adjustments to improve comfort etc. In cycling, small adjustments can make big differences. Maybe revisit the original reasons for buying an ebike and evaluate the pro,s and cons of the situation. Hopefully with some guidance from your husband or any other knowledgeable individual you can fully evaluate whether you want to keep the bike or not. There is still good value in the bike and if you do have to take a bit on it so be it, but it would be a shame if you made a mistake selling on something which could bring miles and miles of fun and healthy exercise over time, by not giving it a fair trial. After all, the Cube is a really good machine and looks great! Good luck with your decision.
Not at all, biking isn't for everyone. Maybe you could give it another chance but only you can know how you feel.
Doing stuff you don't like isn't fun.
Good luck with the sale.
Dave.
Hello, I've been away for a while so not posted recently.
Firstly don't panic, this type of reaction is not unusual. Don't do anything too soon re selling your bike. You have bought a high grade bike and gone out on the trail 6 miles? possibly not the best start.
For advice, can you give us a few more details. Where are you ? Nearest town will do. Are you a regular confident cyclist on non powered bikes ? Which trail were you on? Were you trying to keep up with hubby on a new bike/ tricky surface/ recent poor weather. Do let us know, I had exactly the same situation with my wife, a rethink and back to basics got things back on with some success.
Thank you to everyone for your encouraging comments. I have decided to give it another go. I just think that I went on the wrong trail on the wrong day in poor weather and panicked. I have never owned or ridden an e-bike before but I am going to persevere and just ride where I am comfortable doing so, for now. Thanks again
Good decision, I suspect that you may have become chilled as well. Forget the 6 miles and start again. Wrap up warm as you are much cooler on an ebike. Make sure your bike is adjusted to fit properly. For your next outing set your saddle a bit lower at first so you can plant your feet on the ground. As suggested find a smooth path somewhere quiet, select a mid gear and low power and go for a calm ride around. Repeat until you feel more familiar with the bike. Leave hubby a bit in front or behind so you can potter along on your own at a steady pace. It can be tricky riding with someone else, especially if they are un-powered . You will know when it's time to step things up a bit. Hope it all goes well.
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