Halfords & Freego

Seanoge

Pedelecer
Jan 16, 2017
168
14
79
Gulval, Penzance
Booked my Wife's 24" 2014 Freego Regency Ebike into Halfords for a Bike service, Brakes, Chain, etc. They have done it nearly every year with no problems. When I left it in today....20 minutes later I got a phone call saying they would not do it as it was not on their List of Approved bikes. I pointed out that they had done it every other time..and my own Freego bike. Bu No......Are they in the wrong?...... .Freego went broke 6 years ago so hardly going to be on the list(Attached). This 20114 Bike has a working Full Throttle.......perfectly legal.......I wonder if that's the reason......he does not know the Law....
 

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thelarkbox

Esteemed Pedelecer
Aug 23, 2023
1,445
450
oxon
Seems like you have 2 choices, Buy a new bike as per the wishes of halfords.. or invest some time on you-tube vids and spend half an hour giving the bike a once over yourself.

At least you know where to come if you hit a snag.
 

saneagle

Esteemed Pedelecer
Oct 10, 2010
7,916
3,635
Telford
Booked my Wife's 24" 2014 Freego Regency Ebike into Halfords for a Bike service, Brakes, Chain, etc. They have done it nearly every year with no problems. When I left it in today....20 minutes later I got a phone call saying they would not do it as it was not on their List of Approved bikes. I pointed out that they had done it every other time..and my own Freego bike. Bu No......Are they in the wrong?...... .Freego went broke 6 years ago so hardly going to be on the list(Attached). This 20114 Bike has a working Full Throttle.......perfectly legal.......I wonder if that's the reason......he does not know the Law....
Some of the local bike charities will do all that stuff for next to nothing. Some do a free tune up and check.
"Sustrans will be offering free bike safety checks and tune-ups, along with cycle security marking and information on local walking, cycling, and public transport routes, outside St Clare Medical Centre in Penzance on Wednesday, April 9th, from 12:00 to 16:00 "
 

Seanoge

Pedelecer
Jan 16, 2017
168
14
79
Gulval, Penzance
Used to do it all myself.......but I'm 80 now.....and If I kneel down .......

I think the lad didn't know the Law....saw a fuu Throttle..and assumed it had been modified....Will go back and have a chat someday.....
 

Seanoge

Pedelecer
Jan 16, 2017
168
14
79
Gulval, Penzance
Some of the local bike charities will do all that stuff for next to nothing. Some do a free tune up and check.
"Sustrans will be offering free bike safety checks and tune-ups, along with cycle security marking and information on local walking, cycling, and public transport routes, outside St Clare Medical Centre in Penzance on Wednesday, April 9th, from 12:00 to 16:00 "
You must live in a lovely part of the Country.......nothing like that down here....at least not what I've heard.....
 

Peter.Bridge

Esteemed Pedelecer
Apr 19, 2023
1,540
711

sjpt

Esteemed Pedelecer
Jun 8, 2018
3,964
2,823
Winchester
If it helps, the same information via a different route