Giant Quick E Issue

Richard86

Just Joined
Nov 11, 2017
1
0
38
Newcastle Upon Tyne
Hello All,

I am new to e bikes and have just bought a Giant Quick E and I am loving it for my 30 mile commute to work each day. Bike is now a couple of weeks old but has developed an annoying issue...

When I hold the off button the lights and EVO display turn off for a couple of seconds then power back on without me doing anything! This has happened several times now and is a pain because if it happens when I dont realise the lights stay on all night! I only find out about this when I open the garage the following morning.

Bike has only been through a slight rain shower once so very much doubt that it is an issue due to water?!

Anyone else had anything similar or have any idea how I can sort out?!

Contacting Giant on Monday for support but thought I would ask here before hand incase a quick easy fix (I have tried removing battery and leaving off over night as well as long pressing the power off button. Neither makes a difference.)

Cheers
 

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