I broke a spoke on my Wisper last week and have been surprised how hard it is proving to get it fixed.
I understand they are 13 gauge spokes so not particularly thick, but, because of the motor, they are not a standard length. Two bike shops I've tried so far have said they are not able to cut such thick spokes.
The first shop I tried knows Wisper from having considered selling their bikes in the past so contacted them to see if they could supply him with a replacement spoke but, rather surprisingly, Wisper does not hold spare spokes in the UK. They told him that they only sell them to bike shops by the box, at £45 (+ delivery + VAT), and with delay as they need to come over from China. This would have made it an extremely expensive and slow repair!
I have a more promising-sounding third shop lined up to try at the weekend so may have success there. However, given that electric bikes do suffer from the odd broken spoke, I wondered how others had fared and if there were any tips on where to go?
Frank
I understand they are 13 gauge spokes so not particularly thick, but, because of the motor, they are not a standard length. Two bike shops I've tried so far have said they are not able to cut such thick spokes.
The first shop I tried knows Wisper from having considered selling their bikes in the past so contacted them to see if they could supply him with a replacement spoke but, rather surprisingly, Wisper does not hold spare spokes in the UK. They told him that they only sell them to bike shops by the box, at £45 (+ delivery + VAT), and with delay as they need to come over from China. This would have made it an extremely expensive and slow repair!
I have a more promising-sounding third shop lined up to try at the weekend so may have success there. However, given that electric bikes do suffer from the odd broken spoke, I wondered how others had fared and if there were any tips on where to go?
Frank