Fun2Ride = thieving scum

[Andy]

Whatever you do, don't by anything from Fun2ride, either bikes or parts.

I made the mistake of buying a battery pack from them. They sold me duff batts and have refused point blank to take them back after only 2 weeks. Apparently their warranty is only good for one week!

In conclusion, Fun2ride are thieving, scummy maggots and should be driven off the face of the earth. Shop there at your peril!

 

[Mike63]

Cheers Andy....duly noted :
.....Mike

 

[NRG]

You should be protected under the distance selling rules....

 

[overlander]

That will be the 7 days protection, distance selling regulations allow 7 days for return of item.

 

[NRG]

Ah yes thanks, for some reason I thought it was 14 days but it is 7 working days...could Andy be protected by his CC?

 

[eTim]

You should still be protected under consumer law, regardless of distance selling. 'Fit for purpose' springs to mind.

Write a couple of letters, keep all records then eventually take them to the small claims court if they don't respond appropriately.

 

[garrence]

Send a couple of letters

• the first requesting refund per Sales of Goods Act 1979 (goods not of merchantable quality or fit for purpose)
• the second indicating your intention to initiate legal proceedings

You need to do this to show you've made reasonable efforts. If you get no joy then start Small Claims proceedings at moneyclaimonline. You can do it all online.

Once you have a judgement you can send in the High Court Bailiff if the debtor does not pay.

 

[lemmy]

Apparently their warranty is only good for one week!

The goods must be of merchantable quality and work for a reasonable amount of time. No disclaimer or limited guarantee can change consumer law unilaterally.

Trading Standards should be your first port of call. This sort of thing is what they are for.

 

[Andy]

I don't know if I have the energy to start legal proceedings and so forth at the mo. Even if they took the things back, I'd still lose a load of money to P&P charges (£15 to send it to me, maybe another tenner to send it back...).

So far one of the three batteries is knacked, that's £35. Not worth my time for the sake of a tenner - they should have sold me decent gear in the first place.

The main thing is to ensure that others are warned as to this company and don't get ripped off by them.

What Trading Standards office would I contact - my local or their local?

 

[flecc]

Your local Andy, it's for your convenience.
.

 

[eTim]

Andy, using the small claims court procedure, you will be able to claim for all expenses incurred, it's reasonably straight forward and shouldn't provide you with too much hassle.

 

[JOBY AKIRA]

I have a Fun2Ride & need cct diagram for electrics, seems merchants only want to sell the whole bike no after-sales help anywhere.

 

[EddieH]

Their own returns policy says 14 days so where do they get one week from?

 

[jonathan75]

That will be the 7 days protection, distance selling regulations allow 7 days for return of item.

Nope it's now 14 calendar days. But note that's for goods that work -goods that don't are a different story.

 

[jonathan75]

I don't know if I have the energy to start legal proceedings and so forth at the mo. Even if they took the things back, I'd still lose a load of money to P&P charges (£15 to send it to me, maybe another tenner to send it back...).

So far one of the three batteries is knacked, that's £35. Not worth my time for the sake of a tenner - they should have sold me decent gear in the first place.

The main thing is to ensure that others are warned as to this company and don't get ripped off by them.

What Trading Standards office would I contact - my local or their local?

You are not required to pay for the return of faulty goods. Yes small claims is tiresome-you need to do instead a chargeback through your card provider,or if that fails and you paid by credit card and it was over £100, a s75 claim against your card provider (just ring them up and say that's what you need to do). If PayPal then small claims might be better although see if PayPal will waive their odd 'return goods ' requirement this time.

 

[Kuorider]

http://www.batteryvehiclesociety.org.uk/forums/viewtopic.php?f=3&t=2741
Similar complaint here from five years back. One for Trading Standards, as if there is a pattern of complaints they will act. These scooters are just the sort of junk that folk toss in the shed and forget about, and put the loss down to experience.

 

[Alan Quay]

I'm sure you are all trying to help, but the original post is from 5 years ago.

 

[Kuorider]

Eyes watering from the cold !!

 

[jonathan75]

I'm sure you are all trying to help, but the original post is from 5 years ago.

Oops