Cylamatic charger problems (?)

Phil S

Finding my (electric) wheels
Jul 6, 2011
8
0
Hi all

I bought a new Cyclamatic Power Plus about six weeks ago.

When it arrived I topped up the charge in the battery. The charger has a red power on light and a charge light which is red until the battery is fully charged and then it turns green. After about 90 mins the light went to green and I unplugged it.

Since then no matter how long I leave it plugged in for, the charge light has never turned green. I have now noticed that when left for a long period and the charge light is still red, but if I switch the power off momentarily and then switch it back on the light comes on green immediately.

My worries are two fold: 1) That I'll damage the battery by over charging and 2) that if the charger or battery is playing up after six weeks the problems may increase in the future.

I would be grateful if anybody could help.

Regards

Phil
 

Jimod

Esteemed Pedelecer
Aug 9, 2010
1,065
634
Polmont
What did the dealer say when you contacted him about it?
 

Phil S

Finding my (electric) wheels
Jul 6, 2011
8
0
Hi Jim

I'm sorry to say that I not only bought it online but from Amazon themselves.

I will try to contact their customer services but I don't expect them to be much use short of me sending the whole bike back.

I can see now it was probably a mistake to buy online but it was just £499 including delivery. I probably should have bought a make from a dealer that was within striking distance of home as I expect to have service/repair problem in the future.

Regards

Phil
 

Jimod

Esteemed Pedelecer
Aug 9, 2010
1,065
634
Polmont
Amazon are usually OK, you should contact them.
 

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