cyclotricity

[peter chapman]

Hi anybody got any news on cyclotricity? Has company gone out of business? I have one of thier bikes and i have been trying to obtain spares for a week. I have tried telephoning and just got 40 minutes of "your call is important to us" on two occasions, i have emailed several times without a reply and also left messages via facebook messenger. Am i flogging a dead horse or is there customer service and aftersales truly that awful.

 

[wheeliepete]

No idea, what spares do you need? they maybe available cheaper elsewhere.

 

[Teemanster]

There customer service is appalling.. I had dealings with them in February and they were up and running then.

 

[benji80]

Ordered some parts from them a week ago, still not received them. Keep having to chase them up. On monday I phoned up and they said it would arrive Wednesday or Thursday. Phoned again on Thursday and was told the order had not gone through the system and I would definitely get it tomorrow. So phoned up again today and was told that the courier turned up early and it won't come until Monday. I am not going to hold my breath. It is a wonder that they are still in business. Avoid