I received a new bike from SportsHQ last week and the pedal assist kept cutting out as I rode it. I waggled the two smaller wires to the controller and the batter indicator cuts in/out. I opened up the controller case to see if there was anything obvious but was met with a whole raft of wires! Some plugged, some not. It wont go at all now. Is it an easy fix or shall I just return it to SportsHQ ? I don't want to invalidate the warranty but also don't want the hassle of returning it if its a very easy fix.
Cyclamatic CX1 Controller Issues
- Thread starter Penlost
- Start date
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Deleted member 4366
Guest
Look at the two thick red and black wires from the battery to see if they're properly connected to the controller. You don't need to worry about the rest.
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Deleted member 4366
Guest
It'll probably spark and make a snap noise when you connect it, but don't worry about that. It's normal.
While you're there, have a look at the thickish green blue and yellow wires to make sure that the bullets are right in to the barrels. It's probably just the photo, but the yellow one looks a bit suspicious. Also check the thick red one seeing as the blue one came out. You can squish the barrels down a bit if you have a loose fit.
While you're there, have a look at the thickish green blue and yellow wires to make sure that the bullets are right in to the barrels. It's probably just the photo, but the yellow one looks a bit suspicious. Also check the thick red one seeing as the blue one came out. You can squish the barrels down a bit if you have a loose fit.
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