Well, I'm no expert but the first thing you need to do is charge the battery. It should be 42v fully charged and 32v fully discharged.
Which switch were you pressing? You can't take any notice of transients on the LCD because the capacitors in the controller will power it for a second or so.Update:
I charged the battery to its full capacity (green light on charger).
After many attempts to switch the bike on, it read 41.4v - which is what it normally showed when the battery was fully charged previously.
What caught my eye was, as I was repeatedly pressing and holding the button to switch the system on, it would turn itself off after a fraction of a second but this time, as it did that, the display faintly showed the battery was 'empty', it had like one bar or zero bars - I couldn't read the voltage.
But mere seconds later I succeeded in switching it on and it read 41.4v as I said. 5 full bars.
Intuition tells me it could be the battery cable that came with the kit, it's a 2 bullet points to 2-pin julet that connects to the controller
(see attached image)
But it could also be the controller?
Also, would I still be able to perform the aforementioned tests if my controller has that julet/waterproof connector?
(image also attached, obviously the battery cable is the one with the 2 protruding pins)
Alas, I don't even have the tool(s) necessary for the job.
I'm puzzled but, since a few days have passed I'm calmer. The kit and the battery are well under warranty since I've only had it since late January - hopefully I'll get it resolved. Fingers crossed.