Carrera impel 3

[chris40]

Hi anyone have any problems with the power assist not working got no error codes on it

 

[cyclebuddy]

Have you checked the sensor on the crank/bottom bracket? It needs to be clean, the magnet disc turns with the crank (when the pedals are turned) and correctly spaced, about 1mm. If it's covered in crud or been disturbed you won't get any assist, so it's the first item to check.

 

[chris40]

Is it easy to get in to it

 

[cyclebuddy]

It could be enclosed or open. Post a picture.

 

[chris40]

It could be enclosed or open. Post a picture.

 

[cyclebuddy]

That's a torque sensor, not a Cadence as I'd assumed.

You say there are no error codes showing, so I assume the display is working just no codes showing. If so the battery/power is working, just no assist.

If even the display doesn't come on, there have been known/prior issues with the battery sleeping/not waking/no power at all - which it's suggested is resolved by charging the battery.

As it's a quirky/uncommon Hyena system, I'd think it'll need to go back to Halfords.

 

[chris40]

That's a torque sensor, not a Cadence as I'd assumed.































































































































































































































































































































































































































































































































You say there are no error codes showing, so I assume the display is working just no codes showing. If so the battery/power is working, just no assist.































































































































































































































































































































































































































































































































If even the display doesn't come on, there have been known/prior issues with the battery sleeping/not waking/no power at all - which it's suggested is resolved by charging the battery.











































































































































































































































































































































jjust no error codes for



















































































































































































As it's a quirky/uncommon Hyena system, I'd thi ok full power just no assist nk it'll need to go back to Halfords.































































































































































































































































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Yes all power working















charged up ok just no assist I've had some error codes on before for other things

That's a torque sensor, not a Cadence as I'd assumed.







You say there are no error codes showing, so I assume the display is working just no codes showing. If so the battery/power is working, just no assist.







If even the display doesn't come on, there have been known/prior issues with the battery sleeping/not waking/no power at all - which it's suggested is resolved by charging the battery.







As it's a quirky/uncommon Hyena system, I'd think it'll need to go back to Halfords.

That's a torque sensor, not a Cadence as I'd assumed.

You say there are no error codes showing, so I assume the display is working just no codes showing. If so the battery/power is working, just no assist.

If even the display doesn't come on, there have been known/prior issues with the battery sleeping/not waking/no power at all - which it's suggested is resolved by charging the battery.

As it's a quirky/uncommon Hyena system, I'd think it'll need to go back to Halfords.

Hi yes got full power full charge everything with power working OK apart from the assist I've had error code's on for other things just wondering why not come on for this can not get it in Halfords till 20th