I have quite a collection of bikes, well certainly for a person who lives in a 1 bed house who has a shed that was only designed to store coal, and which has a roof that slopes down so steeply that you can’t take a step inside the shed without having to fold yourself in half. This means that my living room contains 5 bikes, and I am now at the stage of seriously considering getting rid of the two-seater sofa to gain a bit more space, but more available space might lead to more bikes, a sofa taking up about the same space as three bikes.
I have been contemplating an e-bike for over two years now and have agonised on the price for a reasonable one, the make and the model that I should buy. At 30 pounds overweight, 56 years of age and living 17 miles from work in one of the windiest places in the UK I rarely commute in. My mileages tend to be built up in cycle touring on the UK mainland or cycling to the local ferry terminal, which has wifi access, as my home doesn’t.
There are a lot of dealers out there selling everything from cheap to expensive. I looked at bikes from under a grand to over 5 grand, but set myself a budget of 2-3k, but for that money I wanted something fairly special. One of the dealers who was on the shortlist was 50 Cycles, sole importers of the German Kalkhoff range of bikes. The trouble was every time that I read a good report about 50 Cycles there seemed to be a tale of their woeful customer service following along shortly after. Still their bikes did look good, although I wasn’t sure that I wanted another different tyre size, I already have 16”, 20” and 26”. The Kalkhoff bikes came with 28” wheels, but when they brought out the Integrale 8 I have to admit that I was very interested. This had the battery built into the tube between the headset and the bottom bracket. Very neat compared to the hideous design that is the huge battery box in the front triangle of the frame. I started to worry about the replacement battery cost though, then someone had me doubting even more when they suggested that it might not be a problem as the manufacturer might stop producing them! 50 Cycles advised me that Kalkhoff were still producing batteries for their older bikes so I shouldn’t worry about it. (I have since learned of the woe of the Impulse 2 motors fitted to Kalkhoffs - not something mentioned by 50 Cycles, which I suppose you couldn’t blame them for, unless you felt that your vendor should be straight with you if they wanted you to experience great customer satisfaction).
I liked the style of the Smart bike, but chasing around Mercedes dealers was a fruitless endeavour, and I started to wonder if the Smart bike was a mythical beast when dealerships were telling me that they didn’t sell the bike. Another make that caught my eye was Stromer with their ST1 and ST2 models. Lovely bikes, but I had to draw the line under the budget somewhere.
A vendor that was interesting was Kinetics in Glasgow. Although I wanted the bike delivered, Glasgow is only an hour away on the plane, I could collect it and cycle back to Shetland over a few days. Kinetics was where I first noticed the difference between manufacturers and what are basically box-shifting bike shops. The initial response to my request for a kit to convert a Moulton in my ownership was quick, but led to another question, which when posed failed to elicit any answer. If you can’t talk to me at the sales stage I worry whether you will talk to me when I have a warranty issue that needs resolving.
I then moved onto ARCC, a Cambridge company that CNC their e-Pod setup. You can’t buy a kit direct from them. You have to either buy a bike from them, from a range of bikes from 3 manufacturers, then they convert the bike, or supply your own bike for conversion. What interested me about the ARCC system is that it runs on readily available Bosch batteries that are used in power tools, especially lawn mowers, strimmers etc. I emailed them for a price, and the response was quick, but raised another question, so I rang them up and left a message on their answerphone. Answer came there none. Another look at the ARCC website showed that Velorution fitted the ARCC kit as well. Having dealt with them before with the purchase of a Strida SX and having not had any (box shifting) problem I decided that they might be able to supply an ARCC Moulton to me. I dropped them an email and asked about the availability of a Moulton TSR8. They responded within an hour and said that they had two in stock. I wrote back to say that I was interested in the grey one, and could they give me a price of the bike converted to an ARCC Moulton. Reply there came none. Later it transpired that they had responded, but to the wrong email address, i.e. not one of mine.
By this time I was getting frustrated so decided to try ARCC one last time, I would have normally walked away by this stage, but I had been faffing about for 2 years already. They were able to answer my question about non-standard colours and the lack of additional cost, plus shipping to Shetland. They sent me a quote for the bike, conversion and extra battery and charger, and I was happy to pay the deposit. I was rather disgruntled that the lead time for the bike had mysteriously gone from 10 days at the early stage of enquiry to 4 weeks when it came to pay. I was happy though that they had discounted the cost when I said that I might as well convert a derailleur geared Moulton in my ownership to hub gears and send that to them for conversion, hub gears being my favoured method of transmission of energy into forward momentum.
The invoice totalled just short of £3,100, but with a spare battery to carry, and a charger at each end of the journey between home and work it could prove a useful system that I would actually be able to use to get to work in all but the worst of weathers. There was room to improve the system further with a charger at my partner’s house, and perhaps a third battery wouldn’t be too bad an idea and keep rotating their usage. ARCC’s price for the batteries and chargers were better than any other that I could find in the UK, even from Amazon, so I might as well get them all from the same place and shipped together.
I had hoped to fund this purchase through the Cycle 2 Work scheme, but there is a £1,000 limit on purchases. I learnt of Cycle to Work Pro, which has no limit to the cost of the bike. Sadly the management of bean-counting department where I work moves at a sloth-like pace on matters like this so I decided to give up on that idea and just do it myself. The salary sacrifice would have meant a 25% saving for me, and the benefits from another cycling employee would have been seen by employer and employee alike, but hey ho, that’s life at this end of the food chain!
The most concerning part of buying a new bike when you live on a remote island is whether the bike will get to you undamaged. I recently read a story about a bike manufacturer who was so peeved with his bikes arriving at the customer’s the worse for wear that they looked at a way to improve things. They experimented with printing a picture of a flat screen TV on their boxes and overnight there was a change; customers started receiving undamaged bikes. The couriers were treating the boxes that much better!
ARCC shipped the bike using TNT for the sum of £93, which seemed to surprise them, but seemed reasonable value to me assuming that it arrived undamaged. Others bikes have cost between £30 and £80 to have shipped here, the lowest value being £300 and the highest £2,400. Only one has been damaged, the most expensive one, but only a gouge in the paint, which I could live with after a quick touch-up, sad though after the amount of effort that the seller had made in packing it so well.
For £93 I get overnight shipping. I never argue with people that tell me this. Usually it will take a week to get to me as it has to come up on the ferry in a container then lost by one of the local parcel companies, Streamline. The exception to this rule was City Link, who seemed to be able to get bikes from the bowels of Kent up to Shetland, and to my doorstep within 3 days, for a really good price and in good condition. Sadly, they are no more, having gone bust.
I have heard a lot of people say that riding an e-bike is cheating, (normally after someone on a carbon racer gets passed on a hill by a tubby girl on an e-Brompton). Following this line of logic, surely using a car to get your shopping is cheating - you could walk!
I have always been open to the idea of e-bikes, and as I have mentioned above, age, weight and fitness were factors for me. I have no idea what the reduction of effort will be. Let’s say that I use two thirds of the effort to get to work and manage to get the time down to something sensible, the fact that I am riding in rather than vegging on the bus has got to be a good thing. If I reduce the assistance over time this will add to my fitness levels. I have a Tern set up as an indoor training bike, but I have only managed about 5 sessions on it. I just find cycling indoors to be a soul-destroying venture. Perhaps a TV to watch might make a difference, but I haven’t owned one of them for over 20 years. Not buying TVs and TV licences to watch BBC propaganda helps fund a collection of bikes.
I have been contemplating an e-bike for over two years now and have agonised on the price for a reasonable one, the make and the model that I should buy. At 30 pounds overweight, 56 years of age and living 17 miles from work in one of the windiest places in the UK I rarely commute in. My mileages tend to be built up in cycle touring on the UK mainland or cycling to the local ferry terminal, which has wifi access, as my home doesn’t.
There are a lot of dealers out there selling everything from cheap to expensive. I looked at bikes from under a grand to over 5 grand, but set myself a budget of 2-3k, but for that money I wanted something fairly special. One of the dealers who was on the shortlist was 50 Cycles, sole importers of the German Kalkhoff range of bikes. The trouble was every time that I read a good report about 50 Cycles there seemed to be a tale of their woeful customer service following along shortly after. Still their bikes did look good, although I wasn’t sure that I wanted another different tyre size, I already have 16”, 20” and 26”. The Kalkhoff bikes came with 28” wheels, but when they brought out the Integrale 8 I have to admit that I was very interested. This had the battery built into the tube between the headset and the bottom bracket. Very neat compared to the hideous design that is the huge battery box in the front triangle of the frame. I started to worry about the replacement battery cost though, then someone had me doubting even more when they suggested that it might not be a problem as the manufacturer might stop producing them! 50 Cycles advised me that Kalkhoff were still producing batteries for their older bikes so I shouldn’t worry about it. (I have since learned of the woe of the Impulse 2 motors fitted to Kalkhoffs - not something mentioned by 50 Cycles, which I suppose you couldn’t blame them for, unless you felt that your vendor should be straight with you if they wanted you to experience great customer satisfaction).
I liked the style of the Smart bike, but chasing around Mercedes dealers was a fruitless endeavour, and I started to wonder if the Smart bike was a mythical beast when dealerships were telling me that they didn’t sell the bike. Another make that caught my eye was Stromer with their ST1 and ST2 models. Lovely bikes, but I had to draw the line under the budget somewhere.
A vendor that was interesting was Kinetics in Glasgow. Although I wanted the bike delivered, Glasgow is only an hour away on the plane, I could collect it and cycle back to Shetland over a few days. Kinetics was where I first noticed the difference between manufacturers and what are basically box-shifting bike shops. The initial response to my request for a kit to convert a Moulton in my ownership was quick, but led to another question, which when posed failed to elicit any answer. If you can’t talk to me at the sales stage I worry whether you will talk to me when I have a warranty issue that needs resolving.
I then moved onto ARCC, a Cambridge company that CNC their e-Pod setup. You can’t buy a kit direct from them. You have to either buy a bike from them, from a range of bikes from 3 manufacturers, then they convert the bike, or supply your own bike for conversion. What interested me about the ARCC system is that it runs on readily available Bosch batteries that are used in power tools, especially lawn mowers, strimmers etc. I emailed them for a price, and the response was quick, but raised another question, so I rang them up and left a message on their answerphone. Answer came there none. Another look at the ARCC website showed that Velorution fitted the ARCC kit as well. Having dealt with them before with the purchase of a Strida SX and having not had any (box shifting) problem I decided that they might be able to supply an ARCC Moulton to me. I dropped them an email and asked about the availability of a Moulton TSR8. They responded within an hour and said that they had two in stock. I wrote back to say that I was interested in the grey one, and could they give me a price of the bike converted to an ARCC Moulton. Reply there came none. Later it transpired that they had responded, but to the wrong email address, i.e. not one of mine.
By this time I was getting frustrated so decided to try ARCC one last time, I would have normally walked away by this stage, but I had been faffing about for 2 years already. They were able to answer my question about non-standard colours and the lack of additional cost, plus shipping to Shetland. They sent me a quote for the bike, conversion and extra battery and charger, and I was happy to pay the deposit. I was rather disgruntled that the lead time for the bike had mysteriously gone from 10 days at the early stage of enquiry to 4 weeks when it came to pay. I was happy though that they had discounted the cost when I said that I might as well convert a derailleur geared Moulton in my ownership to hub gears and send that to them for conversion, hub gears being my favoured method of transmission of energy into forward momentum.
The invoice totalled just short of £3,100, but with a spare battery to carry, and a charger at each end of the journey between home and work it could prove a useful system that I would actually be able to use to get to work in all but the worst of weathers. There was room to improve the system further with a charger at my partner’s house, and perhaps a third battery wouldn’t be too bad an idea and keep rotating their usage. ARCC’s price for the batteries and chargers were better than any other that I could find in the UK, even from Amazon, so I might as well get them all from the same place and shipped together.
I had hoped to fund this purchase through the Cycle 2 Work scheme, but there is a £1,000 limit on purchases. I learnt of Cycle to Work Pro, which has no limit to the cost of the bike. Sadly the management of bean-counting department where I work moves at a sloth-like pace on matters like this so I decided to give up on that idea and just do it myself. The salary sacrifice would have meant a 25% saving for me, and the benefits from another cycling employee would have been seen by employer and employee alike, but hey ho, that’s life at this end of the food chain!
The most concerning part of buying a new bike when you live on a remote island is whether the bike will get to you undamaged. I recently read a story about a bike manufacturer who was so peeved with his bikes arriving at the customer’s the worse for wear that they looked at a way to improve things. They experimented with printing a picture of a flat screen TV on their boxes and overnight there was a change; customers started receiving undamaged bikes. The couriers were treating the boxes that much better!
ARCC shipped the bike using TNT for the sum of £93, which seemed to surprise them, but seemed reasonable value to me assuming that it arrived undamaged. Others bikes have cost between £30 and £80 to have shipped here, the lowest value being £300 and the highest £2,400. Only one has been damaged, the most expensive one, but only a gouge in the paint, which I could live with after a quick touch-up, sad though after the amount of effort that the seller had made in packing it so well.
For £93 I get overnight shipping. I never argue with people that tell me this. Usually it will take a week to get to me as it has to come up on the ferry in a container then lost by one of the local parcel companies, Streamline. The exception to this rule was City Link, who seemed to be able to get bikes from the bowels of Kent up to Shetland, and to my doorstep within 3 days, for a really good price and in good condition. Sadly, they are no more, having gone bust.
I have heard a lot of people say that riding an e-bike is cheating, (normally after someone on a carbon racer gets passed on a hill by a tubby girl on an e-Brompton). Following this line of logic, surely using a car to get your shopping is cheating - you could walk!
I have always been open to the idea of e-bikes, and as I have mentioned above, age, weight and fitness were factors for me. I have no idea what the reduction of effort will be. Let’s say that I use two thirds of the effort to get to work and manage to get the time down to something sensible, the fact that I am riding in rather than vegging on the bus has got to be a good thing. If I reduce the assistance over time this will add to my fitness levels. I have a Tern set up as an indoor training bike, but I have only managed about 5 sessions on it. I just find cycling indoors to be a soul-destroying venture. Perhaps a TV to watch might make a difference, but I haven’t owned one of them for over 20 years. Not buying TVs and TV licences to watch BBC propaganda helps fund a collection of bikes.