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cannot use just any repair shop saddly, because the enerprof.de is who has to pay it, and they probably want to use their own shop.

because i live in finland and due EU consumer laws, the supplier is resbonsible of these payments anyway.

that what i thought, i dont want risk the warranty. maybe if the company will ghost me again and i get insurance paying it for me, then i will ask more help for fixing it.

i would like to change the supplier but untill i get refund or new battery my funds are tied to this faulty battery and the warranty procedure, i got email from them that they will get answer in monday from technician about the battery, though dont know when they going to reply for me about it.

and why is that is there any logical reason for this comment or are you just trolling? and i am seeking help, though probably not kind of you had in mind, but forums admins to kick you trolls out of the forum or at least of this topic.

who´s?, well not mine certainly, maybe frustrated more like, who enjoys telling someone over and over that its not "help fix my battery" thread instead just warning.

why should i proof my words? it would mean exposing my personal emails,and i wont do it for you, nor should even ask such things, i wont measure the charger and input of the battery because i dont know which is positive which is negative and what is ground wire, and your accusing me of things...

i cant fix it because it will avoid the warranty, and to my knowledge this forum is not about just fixing things, its for general discussion everything releated to ebikes, including batteries and suppliers of them, this is thread what i created for warning other ebikers of this suppliers...

those chargers are not for my battery, glad you had positive experience what did you buy?. 54 volt is good for me also i wouldnt complain if i saw this right after charging, i wont be dissembling anything what is under warranty. do you think four months of waiting warranty repair and having back...

i´v told you that many times now, i wont be doing what is outside of normal knowledge what i have, i´v read several places that sticking probes to charging side might be harming the battery if the user dont know what he is doing, and im not going to diy repair my battery or chargers because it...

the chargers came with the bundle with the battery, you can find them here, i have 5 amp and 8 amp versions with 54 volt current and xlr-3 connections https://enerprof.de/en/collections/chargers-lifepo4-15s-54v and im not going to stick my multimeter to to the xl3-r outputs because i dont know...

well in this case the battery manufacturers and AI is agreeing that the voltage after charge should be 54.7v so there is no disagreement. though i will 100% trust AI do math better than human.

i v used AI only to fix my grammar errors in the first post and prove with ai calculations that the battery pack what i have should have around 54.7 volt endcharge voltage measured from out right after taken from charger, also enerdan.de agreed with this, they also think same and wanted to fix...

i dont think its ranting, i just state the facts as they are. also iv told you now several times 50.3v is not normal voltage for this kind of battery pack, also the supplier who made this battery agrees with me on this, yet alone the calculations based on facts what supplier have provided also...

i did, i registered there and send same post as here translated by chat gpt to german and this is what i got for response

this is true but battery is also rated for contineus 30 amp and have built to take little bit of spiking like electronics usually do, mine flat car fuse has 30 amp contineus, 10 seconds for 40amp spike and 45 amp one second before breaking. but i can also see that the motor and controller pulls...

this is not true, both me and enerdan.de and chat gpt agreed that voltage as freshly charged should be around 54.7 volts. also all the math revolving the capacity, amps and volts and battery cell type also states same thing. and if you read even once carefully my post i have done all the above...

its math what chat gpt do, this is why i refer to hes calculations, the fact battery does not work currently at all and i cannot get new one because they dont answer to my email and web site messages, even consumer laws state that i should have product they advertize, also enerprof.de agreed to...

no the normal voltage measured from 15s5p battery of lifepo4 just after charging full is 54.7 volts, also told on the post that the bms charge indicator dont work, and currently the battery dont work at all, i cant get any reading from it, nor does the ebike work at all, here is chat gpt...

Hello, I want to share my experience with ENERPROF.DE and warn others about my issues with this company. Last year, on July 31st, I placed an order for two chargers (one 8-amp fast charger and one 5-amp charger) and a 48V 15S5P 20Ah LiFePO4 battery rated for 1440 watts at 48V with 30 amp bms. I...