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  1. T

    Assist not kicking in

    It hadn’t been apart, but had been packed in the back of a van with 2 other bikes, wrapped in blankets, with all of our holiday bits, I guess it could have been pulled on, but my husband had unplugged and re plugged while on the ride and no luck then, I think it needs a proper service once home.
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    Assist not kicking in

    Thank you both for your help. My husband took every connector apart and tested and cleaned them, then this morning it started to go and made a slight noise at the hub, he disconnected the plug by the hub again and reconnected it and we have just returned from a successful 24 mile bike ride...
  3. T

    Assist not kicking in

    Great thank you we will try this later when back with the bike
  4. T

    Assist not kicking in

    Thank you yes this was the first thought my hus sorry I didn’t say yes both throttle and pas not working, also no click or surge or any noise Thank you
  5. T

    Assist not kicking in

    Thank you so much my husband has done all but press the arrow and not with bike at the moment, so will try this and in good holiday tradition it is pouring down today!
  6. T

    Assist not kicking in

    Great thank you
  7. T

    Assist not kicking in

    Thank you, my husband has had the multi meter out on lots of connections, I think the bike has had it, but was hoping for something we had missed! Thanks for taking the time to help
  8. T

    Assist not kicking in

    No I had used the throttle and assist on the ride, but I do like to peddle myself on the flat ! Went to put it back on and nothing! Thanks
  9. T

    Assist not kicking in

    Hi I have a claud butler glide2, today both the automatic assis and the manual throttle have stopped working, the battery is full and the display is working, where do we start to look for the problem? TIA