Search results

I've had recent dealings with Powacycle, and, though slow, this gentleman was very polite and helpful: bob.jones@powacycle.co.uk

It's back! My Salisbury was waiting for me when I got home from work last night, so I was back in the saddle for the trip to work this morning. Hoorah! The beautiful warm sunny day only served to highlight how much I'd missed it! As I said before, the PowaCycle people were all very polite and...

Good grief! That must make things difficult for the sorting-out boys at this end right enough! Anyway, let's hope new wiring plus new battery means trouble-free e-biking like KidBriar!

Hello everyone! Here's this week's update in the Sick Salisbury Saga. The chap fixing my bike is now back at work and has discovered the wiring was all wrong. "The delay in sorting your bike seems to have been down to confusion caused by the use of different coloured wiring (between the front...

The chap I'm dealing with knows exactly what the problem is - it's just that he's off to a show and so there's no one available to fix my bike!

Thanks for your kind good wishes. I'm taking a leaf out of flecc's book and remaining calm and smiling as I hand over my bus fares!!!

Altogether I'd covered maybe 60 miles. It wasn't the battery at fault, though, according to PowaCycle. It's been diagnosed as, and I quote, "a combination of a defective controller (box of electronics under the battery) plus either on/off switch and/or throttle on the handlebars." I've since...

Thanks for you comments, folks. Mastanlem, your experience seems to have been a nightmare from beginning to end. I hope everything's going well for you now. Flecc, despite your explanations, I still think this situation is unacceptable. The bike was delivered to me on September 1 - a week...

Still waiting... Hello! Just in case you thought I was too busy enjoying myself out on my PowaCycle to post, I thought I'd give you an update on my sick Salisbury. PowaCycle still have my bike! After numerous emails and phone calls, the man who does the repairs (just one man?) was away at a...

Yeah, I suppose the bottom line is that I get my bike back up and running after the problems. Keep cheering me up, flecc!!!!

TNT man came and collected the bike. If only all service was as good. I haven't heard a word from Powacycle.

Found a card from TNT collection driver when I got home today. Reason for the card - I wasn't in to hand over the bike for delivery back to Powacycle. Reason for not being in - Powacycle hadn't told me TNT were coming. Not good. Emailed Powacycle tonight to tell them I wasn't happy - you'll...

Yeah, from what I've read here it seems I'm just very unlucky. It's MiMH battery, by the way. I did try both the pedelec and twistgrip switch settings, but zero response. Good point about the brakes, Jimblob, which hadn't occurred to me, although they seemed OK. The bike's already in bits...

That's a shame, the Powacycle man said when I told him the bike still wasn't working. We'd better fix it for you in our workshop, he went on, explaining that I should pack it in its original box along with the battery, keys, original charger, replacement charger, instructions and tools (that...

The Powacycle people sent me new charger. I plugged it all in and, sure enough, the battery lit up its three LEDs for the first time ever. However, when the battery went on to the bike - still nothing! Awaiting next step from Powacycle....

Thanks for advice, Flecc. There's really only the charger and battery to try before the bike goes back, I suppose. Trust me to be an unwanted first...!

Well, my new Salisbury lasted five days before cutting out on me. After a sweaty trip home I phoned Powacycle and was told to have a look at the wiring underneath the battery. I did so (with some trepidation, having discovered screws were not where they were meant to be), but there were no...

Hi Gavin. I'm beginning to think I dived in and bought the wrong bike! Oh well, this one will certainly get me fitter!

Sorry - should have said thanks for info on, and offer of, Currie kit, but it all sounds a bit complex for someone of my simple tastes, not to mention simple mind!

Thanks for that, guys. I kind of suspected the eZees were the ones to have, but I baulked at the price. Maybe I'll get a year or two out of this one, get fitter, then get an eZee. But not the Quando - single gear would drive me mad! Again, thanks for setting my sights for me.