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Thanks for that very useful information. I seem to have found the access to pedelec information that I had no idea existed, I just wish I could turn the clock back to November 2021 and was looking to buy two pedelecs! The irony is that all the problems I've had, with the exception of this one...

Many thanks for that. I connected the controller on my bike to the feed on my wife's, and my controller lit up. Does this not suggest that the problem is my wife's controller that's at fault. This is all new to me and had I had adequate support from Eskute, we could have worked through the...

Thank you everyone for your advice. I shall email Bafang with all the details.

Apologies, the five pin connector shown is incorrect, the one I need has this type.

Thanks for that. I'm no barrack room lawyer, neither am I spoiling for a fight with Eskute. We are a retired couple on a fairly modest budget who spent in excess of £2500 on two Eskute Wayfarer Pros to enjoy in our dotage. This plan has come crashing down and I'm faced with a relatively...

Thank you Stewart, excellent stuff. I found the Which website, but I'm currently deciding on the plan, ie the cost of repairs or returning the bike or even both bikes if I cannot depend on a warranty. What I find incredulous is that I still haven't had any meaningful dialogue with anyone, just...

Thanks for the advice. Eskute are refusing to engage in any meaningful dialogue. What would be your next step if you were in my situation?

I did, from Eskute direct. Note to self, always go through a local dealer!

Oh dear, more bad news, but thanks anyway.

Can anyone point me in the direction of someone who can supply a replacement DP CO7.CAN. My wifes Eskute Wayfarer Pro's LCD has failed and she has been without much needed transport for nearly two weeks. Eskute are being far from helpful and we have learned that despite being less than one year...