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An update: I emailed their support and they got back to me within just a few hours. They provided me with the procedure to unlock the throttle speed: 1. Power the bike & display on 2. Turn the display off 3. Press and hold the right brake and throttle at the same time while turning the display...

I just bought a Fiido D21 bike and it arrived today. Everything seems to work great except possibly the throttle? The throttle seems to max out at 5 km/h. Am I doing something wrong? Is it purposely limited at this speed? The pedal assist seems to work just fine. Thanks in advance.