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Thought I would share this for a potential upgrade if you need extra battery or are having a problem with the connector later that can't be resolved. These are pictures I have found of what others are trying - This came from a facebook post in the group: Swytch Bike Chat. They use that...

Chris, Swytch support (Edwin) diagnosed it as a bracket problem and would arrange the replacement to be shipped. We immediately heard from Michael - 13 mins later (aftercare team??? - they didn't use that term with my wife) stating they didn't know when it would be available to be shipped but...

Chris, It wasn't just one support person according to my wife. Here is who she delt with: Tommy, Michael, Latisha, Kirsty, Graziano, Edwin. My wife was very detailed and specific in her reporting and questioned them many times and they were patient and polite with each response. She felt like...

We are only using the Handlebar mount (bracket). I felt like our PAS was working and I think they pulled their standard accessory box kit which includes a 2A charger with UK plug (can't use here), a PAS, and the new bracket mount.

Chris, Yes...it definitely feels like they are following a flow chart and the one answer per day email response pace (at least for us in the west coast of Canada) does take a bit of time. We have not had any further issues and it seems to be working flawlessly. We road tested it over some...

Replacement parts arrived today in Victoria, BC Canada May 10. We also had tracking and were notified of the parts leaving the warehouse in contrast to what my wife was told by support. They sent a few extra's too. New PAS, new charger, and new handbar mount. Next up is to give this some...

Interesting where this topic has gone with the gen 3 product line. My wife has the gen 2 product and it would appear that not much has changed other than better damping, more mechanical strain reduction, etc between gen 1 and gen 2. After market products have come forward and are readily...

I haven't done enough reading on Cycle Analyst at this point but the swytch controller does support a throttle which I installed last week to allow my wife to have access to the motor in a more predictable fashion. They did swap the signal and ground with their cabling coming out of the...

If you have a throttle or something fancier and it doesn't work with your Swytch (eco) this might help. I ordered what I thought was a compatible FT-21X female WP (water proof) throttle cable last night and it arrived this morning. It fit but it didn't work. Brought out the MM and found...

I have read a lot of good things too but I would guess when something doesn't work, the owners frustration can generate more noise in contrast. I have had a lot of that recently! ;-) ;-) What I didn't say is this: The instructions are super clear (colour pictures in 65 page instruction...

Thanks for your reply. Those are excellent points. It doesn't seem like the new connector solution will last if they are shipping the same part without some sort of major structural modification. We got 18 miles on a recent 2022 build; how many miles for the next/same connector? I have read...

I have started to document this kit. Might be helpful to others. This is the eco kit. See pictures of controllers and pin outs. Believe the motor could be a AKM 85sx (current guess). Note: these are not my pictures but found them in other forums, etc.

Hello everyone, I am really enjoying reading and learning about e-bikes from these forums. I certainly feel that I could buy any kit and do it myself now including building a battery pack thanks to some really great posted video's from here on how to safely do this. I already maintain my own...

Joined a Swytch facebook page today and one of the posts there said that the Swytch provided throttle has FT-21X stamped on theirs. A search on google, ebay can find many that appear to be match. Example: EBike Electric Bicycle Thumb Throttle, FT-21X Finger Throttle Accelerator, S NU3 - $10.49...

Thanks. It looks like we should be able to figure this out. The name brand throttles appear to be well documented. I found this: https://electricbike.com/forum/filedata/fetch?id=77041&d=1540926770 showing some pin-outs. So we should be able to back probe the connector from the switch to...

Hello, I am also a new user and my wife has had her swytch for 2 rides and wants a throttle. As a result, I began looking for one and found this thread. I found this: Ref: https://www.pedelecs.co.uk/forum/threads/swytch-kit-replacement-500w-controller.42281/#post-632577 where someone has...