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Egroover, you are the business!! Thank you. Its sorted thanks to your fantastic reply.

Hi Guys, I need your help! I bought my Carrera Crossfire eBike from Halfords 2 months ago and its fantastic. However, I have two gripes with Halfords. First I suspect they didn't set-up the gears correctly and occasionally they leap from 7 to 9 which can be dangerous. However, my main complaint...