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Does this sticker help? Thank you for that info I will pass onto hubby!

H Hi it’s Airmyn in East Riding of Yorkshire about half hour from Hull, York, Leeds. Can’t see any markings whatsoever on the casing for the battery but there’s a sticker on the battery. The wire is a Julet and hubby cut the wire in an effort to ‘diagnose’ after we saw some advice on the...

Will have to check tomorrow thanks again u have been very kind

The wire was cut by a misguided husband trying to help after looking at advice on the internet

Thanks again - you seem quite knowledgeable what would you say is the way forward I like the bike very much and would love to get it working as it should without too

Thank you I think it was damaged when I parked it outside the supermarket as the bike worked fine before I went in then nothing after I came out - the battery is ok - there is a crack in the back casing of the display which I hadn’t noticed before - I wonder if there is a person / body who could...

Thanks again I really don’t know where to go from here and there seems to be no ebike repair shop near me to help that don’t only deal with the few ebikes they sell? Would u happen to know where the control box might be situated there seems to be nothing externally on view ?

Hi thanks but I don’t even know where that would be on the bike? Can I not use a generic lcd display? (Sorry for the ignorance)

Hi older lady owner of a second hand ebike promax Elegance the display has stopped working can’t buy the same model anymore can you help me which one to buy to replace please? The numbers on the back are as follows. C600E-1408-E446. 36v -V2.5B. 5 pin green plug thank you