I'm a bit lost with this one. It looks like someone with exactly the same problem, back in February.
The thing is ,did he get an answer, and if so, how do I find it. Sorry, but don't know my way around this forum yet.
I recently bought my wife and myself used electric bikes namely Carrera Surefire and Pendleton Somerby. Both great for us so far (only a week) and a great help getting us up the hills out of the village. We hadn't used the old standard bikes for a couple of years, as it hurt too much,so great...