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here's the image for the axa key.

So it appears you were right. After copious quantities of WD40 and some patient wiggling of the key, it eventually went fully into the cylinder. Although it's not opening/turning. It appears fits the lock, though it kind of feels like not everything inside is freed up yet. Like some of the pins...

Many thanks! :] I bought it used and it came with a single key with no numbers stamped into it if I recall correctly. I do have documentation that includes a card with 'key number: XXXX'. The key I've had cut does have T82 stamped into it though. It's true it's not been taken of the bike for a...

That's an interesting idea, I hadn't even considered it a possibility. If I can't find a more immediate and less invasive option I'll give that a go. Thanks! Hmm. It's definitely the right number, it's with the documentation I got with the bike. The key I had cut won't insert into the lock at...

Hi all, I stumbled on this forum as while back and it's been my 'go-to' for most things. However I'm struggling to find information regarding this problem so am posting for the first time. I have an Ebco UCL30 with a Tranzx 36v pannier battery. Unfortunately I lost my only key ages ago and now...