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Yes, everything looks ok - I think the sensor may be slightly too far from the disc. It most likely happened when the chain came off as you say Mussels, when I was putting it back on it was definitely wrapped around that part. There doesn't seem to be any damage there, so I suspect some...

Thanks for all your advice everyone. You are right about being careful this time of year jerrysimon. I had a quick look for this pedelec sensor and it looked as though it was in the correct place, but I didn't know to look for the magnet disc - I will have a look at this in a bit as it is...

Hello all, I've only had an e-bike for a few months (Wisper 905e) and am loving it! Unfortunately when I went out this morning I didn't notice how icy it was, or I probably would have taken the bus. My bike went sideways on the road next to mine which was too icy to even walk on. I...

Hello Just to update everyone, I've now received the new battery, and the old battery and charger went back to Wisper yesterday. I will give the battery a full charge tonight, but the good news is that I did a quick test and it appears to be charging correctly. The battery indicator shows...

Update I've just received the new battery charger from Wisper and as far as I know it works, but unfortunately I'm still not getting anywhere. I suspect that my other charger works as well but unfortunately the battery refuses to charge. I am having exactly the same problem with the new...

You might be right because my battery was/is completely empty.

Yes I noticed the charging flap on the box that it arrived in, I still have the tag with service details on the bike. The supplier is e-bikes direct (they have an ad on this forum). They have been fantastic from the very beginning - answering all my questions and helping me to choose the...

This is very disappointing indeed! My first e-bike and it's inoperable. I've just received an e-mail from the supplier and they are liasing with Wisper and will be replacing the battery and the charger. I trust that this will suffice? Surely the bike itself doesn't need to be replaced...

Yeah, it's not possible to push it in any more - I'm familiar with the ones used for audio/video equipment, they are much better.

Thanks for all your advice guys. The fuses in the battery are both white so I can't see whether they are intact or not, but the fuse in the charger is clear and looks to be perfectly intact. Alex you are right, I do have the 2009 model with the 3 pin charging plug so I can't do anything...

Hello, I've just received my Wisper 905 eco and assembled it, everything was fine and I took the battery out and went to put it on charge overnight. The charger's LED is supposed to be yellow/orange whilst charging, and it was for about 5 seconds, but then it changed to green (full...