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Ok as a follow-up, could you call 020 3143 5168 (which is shown on our website) or email services@efoldi.com I found out you called our 0800 sales number not the aftersales services number.

No slipping! There are staff members who are now abroad promoting eFOLDi, but you're right we should of got on top of this sooner.

Thanks Jim for the update. We take your praise in previous posts and recent dissappointment seriously. I would say contacting on a Friday and then last week getting a call back on Monday is good service, but there seems to be a mix up with who you spoke to. Can we take this offline, as it...

Thank you Jim!

No problem! Also we've restarted our eFOLDi Facebook group, so would like to invite you to participate: https://www.facebook.com/groups/245341739460802/ Thanks

Thank you!

Hi Jim, Thank you for commenting and your high praise! I'd love to use your testimonial on our next newsletter if that's ok? To everyone else who are new to eFOLDi, we've launched the Mark 2.0 now on Kickstarter, so I'd love your thoughts on what we're doing...

Hi everyone, we found this thread and saw there's a lot of discussion about eFOLDi (referred to as 'iFOLDi' but this isn't us!). I also noticed quite a few of you are backers for our latest eFOLDi Lite campaign now on Kickstarter (this is eFOLDi Mark 2.0), so if you have any questions about it...