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I have contacted the ombudsman who are not contacting 50 Cycles. I am waiting for a reply but 50 cycles do not have to act on the ombudsman's recommendations. So will take action to court with it been a substantial amount of money. I have given them the premise of a partial refund and have got...

http://www.kalkhoff-bikes.com/en/impulse-drive/impulse-20.html Read this fantasy fiction, I'm sure you will be in giggles. I bought my bike based on this information followed by the endorsement of 50 cycles.

We have the exact same issue. This is after 3 motor replacements, 3 software updates, broken display, broken Nuvinci and no motor assistance yet have been told that I should expect this with a ebike. Rubbish. I have purchases bikes from ebike direct, Oxygen hybrid, works perfectly. I've still...

No, we've got a third and it's gone already after 3 miles. Are new motors being fitted or are they reconditioned and fitted? What about the Nuvinci, how useless is that when your legs spin round like a washing machine. I'm ready for taking it to the tip and getting rid of this absalute nightmare...

With regard the Impulse 2 motor. On first purchasing it, had to be returned due to wrong software apparently with motor problems from day 1. After 10 months of use; the motor began to whine; then clacking; then after 3 weeks it sounded like a loose pebble in there. Tried to pedal and the motor...