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The priority of any business is to look after existing customers in the hope of future trade. The responsibility of any business is to make a profit in order to continue trading. What I could not understand is why they would only sell batteries to existing customers so whoever wanted to buy a...

Gosh, I certainly am missing something. By turning away business you eventually go burst, so how does that help your customers?

That is disappointing as I was going to visit them when I returned home as they are local. One question I was going to ask Is that in their web site they said they would only sell batteries to their own customer's which I found strange as a pound is a pound however you get it so why restrict...