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I have just returned after a bike ride and for the first time I have had the same problem on fairly level ground as I did going up hills. The motor cut out 5 times and only went for a few minutes in between. I had done about 20 miles and still had 2 bars left. Whatever the problem it is...

Battery was sent back to Bh bikes in Spain and I have the results which gives a reading of between 4150 and 4162 in each of 10 cells. Also Soc 97% and psoh 95% if that is any help

Hi, I can't find a make anywhere but it is a rear mounted geared hub 350 watt. It is a neo city which has now been discontinued so can't check on specs. Didn't come with proper manual, bought in Spain. Will check with Bh bikes tomorrow. Maybe the motor isn't good enough to be under pressure up...

hi everyone I found this site while trying to find an answer to my problem. I have had my bike for about 18 months now and started having problems about 9 months ago. I assumed it was the battery at fault but Bh bikes have checked it and said it is ok. I went out today and cycled up a steep hill...