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Giant La Free lock problem solved. Good news, my local Giant dealership was able to replace the faulty lock. Two chaps struggled for 5 minutes with screwdrivers but then all was well. The financial damage only £15 but worth it to be off and away enjoying the sunshine. By coincidence they had...

Thanks flecc. Your reply sounds promising. I hope to hear from Giant customer service soon, or will take the bike to my local Giant shop to enlist their help. I'll let you know how I get on.

My second hand Giant La Free is my pride and joy but yesterday when I went to remove the battery the key would not go in fully to release the battery and I did not want to force it. (I should mention that when I bought the bike second hand it was supplied with only one key that was slightly...