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I've posted before. Long story short. Ordered 48V battery and 48V Tongsheng motor They sent a 36V motor They finally admitted they sent the wrong motor Settlement was I send motor back to UK address they / Ali Express supplied I send motor back - Seller stated motor received. NO MONEY refunded...

Got a 48V motor from another Chinese supplier. PSWPOWER are SCUM - DO NOT USE THEM !!

Does any one here know of a decent company to deal with as I'll be sending the unit back and want nothing more to do with them. It would've been so easy for them to apologise and send the correct unit out but no, lets go through pointless hoops and P*ss our customers off - utter morons

I'm sending the motor back - pswpower are the WORST company to deal with ABSOLUTELY disgusted with their behaviour - They screw up and do NOTHING to rectify their mistake. AVOID them at ALL COSTS

Hi, I've provided a ton of proof that they sent the wrong the unit ! - Just waiting to hear what they intend to do about it .. I think they've all gone home now. It's taken way too long to get to this point but I'm hopeful they'll do the right thing and send out a 48V motor.. Will update when I...

Thanks one and all ! I've still not heard from pswpower so I'll give it untill Monday afternoon and then decide from there

Hi, I may have found the underlying issue! I ordered a 48V 500w motor - they sent everything and I assumed (yes I know !) they had delivered a 48V 500w motor but NO they've delivered a 36V unit ! Yes I should've checked but we shall see what PswPower say about the mix up Pete

So the display does everything but make the motor spin !

Hi Peter, Thanks for the info - I've got a light wired up to drain off some excess - I'll be checking it to see when it gets down to 48V. The supplier has suggested I send it all back to Italy - I've pointed out it's brand new and shouldn't needa warranty repair. Since then they've gone quiet...

I do have a volt meter and checked, it's putting out 55.8V so assume it's got a voltage regulator somewhere in the motor. I'm currently chatting with PSWPower and seeing what they are going to do about it. It's not a rocket science install - clip the connectors together - makes sure there's no...

Hi, Thanks for the replies. When it was installed on the bike and was ridden the speedo was dispalying correctly as far as I can see the display has all the correct symbols on it and isn't showing any errors. It's all off of the bike and I've just checked all the connections and everything is...

Cheers - I'll check it all again when I get home - I've been through the loop before but you never know I may have missed something

Hi All, Just joined forum and am new to electric bikes. Bought a TSDZ2 8 pin with the VLDC5 and thumb throttle from PWSPOWER in China along with a battery for my wifes bike. Goods arrived OK and I charged the battery for 10 hours. Fitted the kit to the bik without testing before hand - after...