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Ok, thanks so much for your help! I'll take it into the shop and see if they have a battery I can maybe try...

thanks for this, that's really helpful - I had a go last night and it does start to cut out faster if I am going uphill than on the flat So, am I right in understanding then that the battery is probably the problem (due to being degraded) and the best plan is for me to try and find a new one...

I'm having the exact same problem with my swifty bike - battery says it is fully charged, the motor wrks fine for a minute then all the lights flash on and it sits out - can switch it back on and works again but cuts out approx every minute - also a new bike and has done this since first use