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Sorry to read that. Get well soon! All the best, David

I have already been warned by the BA that this will be a more modest and localised scheme than some reports have suggested. This is a pilot scheme, not a full-scale national e-bike incentive scheme. It is aimed at those who cannot access cycles through the Cycle to Work scheme. It will be...

Thank you!

Thanks for the fantastic review! We are are aware of your niggles around the LCD and are in the process of reprogramming. When this is done you can send in your display and we will ship a new one out to you. We are working on this as fast as we can and hope to have a resolution in the next two...

If it's the original motor it will be a Bafang 250W but would need to check the model. If you are using a 48V (54V max) battery and 17A controller you will be putting a lot of strain on the motor, about double its capability. If you have been using it for some time with a heavy trailer I...

Which battery size? If it’s only been used for 150 miles in three years the battery could well be flat and unrecoverable. Please would you also post an image. If it’s perfect £950 to £1100 is a fair price but that could go down to £400 or £500 if it’s in poor condition without a good battery...

Hi, may I have your telephone number. I’ll get support to call you this morning. All the best, David

Hi everyone, we have inspected this bike, it’s perfect. We tested everything and are happy to offer a brand new 24 month warranty to the new owner, this is a very good buy. All the best, David

Hi Paul, Currently the Wayfarers are only available with Cadence sensor. All the best, David

Good morning, 4/5 years is about right for a 375Wh battery. It will still be usable but the range will certainly have started to diminish. We have batteries in stock and yes they still fit perfectly. All the best, David

Thanks for your patience! We will get the bike back to you ASAP. All the best, David

We are in communication. All the best, David

No worries, if you call and pay for the bikes now I will store it for you and keep it in my office and the Warranty will start from the day we deliver to you so you would lose nothing. The problem is that in April we have loads of orders already. However I understand that you are on the list...

Sorry but we cannot store the bike if others want it, that wouldn't be fair and of course you are free to change your mind at any time. However as a special one off, I would be pleased to store the bike in my personal office if the bike has been paid for. All the best, David

Hi eGroover! That's just for delivery this month! We have another 600 being built this year and will have sold all those before Christmas. It's certainly not just us, I understand Haibike are quoting March 2021 deliveries now. As you say, at last the eBike revolution has arrived in the UK...

A quick update... The bike will be ready this or next week. Unfortunately I cannot guarantee it won't be sold before April next year. We have already sold more than 3,000 for delivery in 2021 and it's likely that prices are going to have to rise. It is highly likely that we will have a...

Nope they are still in the builder's warehouse not ours. All the best, David

It can be done here internally but there is a process to be gone through. It also makes the bike illegal to use in the UK anywhere the public have access and voids the warranty. All the best, David

So sorry for the delay, this year has been weird to say the least! Yesterday's production, run about 20% of the bikes on back order. The first lot went out by DHL yesterday. All the best, David

Thanks Ian it’s good to have you as a customer, I’m pleased you chose Wisper too! :) All the best, David