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  1. M

    Bike cutting out when battery on 3 bars

    What voltage is the battery? Make sure all three components match. Thirdly display maybe set up wrong, you can change the settings for different voltage packs, google your displays user manual on how to change it and what to.
  2. M

    Rear hub runs, but hard to spin manual/electric

    Maybe the brake handle was pushed. An X5 turns smoothly with a short unlike the newer types that are clearly notched in the turning resistance and easier to identify. A phase short isn't going to go away like that, and a phase short will get noticeably harder to turn the faster you try to turn...