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Thank you all so much for your replies. As a complete novice this is a bit of a minefield so your help is really appreciated

Wow - that was quick! Thank you. I’m attaching a couple of photos

Hi I’m a complete novice to this world, and have hardly been on a bike since I was a child. I’ve recently bought a second hand Ancheer electric bike and am loving it. The first few times I used it all was well but now the battery loses power really quickly. When I try to charge it only 3 of...