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Whoa, thanks for all the help, guys! It sucks to see that other people have had the same issue with this bike. Looking at the suggestions, I'm wondering if some water did indeed get into it. I'll try this, thanks!

Hi all, please let me know if this is the right forum or not! Please note that I don’t really know anything about e-bikes. I went to Halfords assuming I could get a decent one from there and went in pretty much blind - big mistake, I know. The reason I wanted an e-bike is because I have...