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The bldc motor moves in reverse so it cannot engage the clutch which has a planetary gear

My controller does not have self learning like the attached picture. Is it safe if I reverse one of the phase cables?

I have experienced the same thing with an ebike conversion kit. Initially everything was running normally, suddenly the wheels couldn't turn but I could hear the sound of the BLDC motor spinning. After I replaced the controller with new one, everything worked normally again. The LCD display that...